FAQs and SupportThe Site’s commerce transactions and related customer support activities are conducted by our selected vendor GlobalWare Solutions (GWS). GWS will be the merchant of record for such commerce transactions. When will I receive my order?If you need to track your order, you can find out how do so in the FAQ section below, or by simply clicking on the question, 'When will I receive my order?'. This will take you to a web-based tool that will ask you for the email address you provided for your account and automatically look up all transactions for the past 45 days that correspond to that email address. Questions about Polar products?Answers to many of your product questions may be found in the Frequently Asked Questions and Service Information sections of our PolarUSA website . Please check this information before emailing the customer service department with your question. Tell us what you think of ShopPolar.com!Customer feedback is extremely important in helping us continue to improve this website. If you have a suggestion for us and do not need a response, please email us your feedback .If you have questions about your order or need product assistance, please do not use this email address, but contact customer service instead. Frequently Asked Questions
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